Monday, December 3, 2012
Customers in southeast Michigan could not make or place calls Monday morning.
Wireless phone service has been restored to AT&T customers after an outage Monday in southeast Michigan. [Leave a comment if you've been affected!] A spokesman said earlier Monday that the outage's casuse was under investigation as the company worked to resolve the issue. "We are currently investigating the source of the outage and will have more information later today regarding the number of customers affected," AT&T senior public relations manager Jermaine Spight said. "The outage is affecting the ability to place and received calls on customers' mobile devices, however, they are able to text and access data services such as mobile Internet," he said. Stay tuned to Berkley Patch as more information as it becomes available!
Sunday, August 19, 2012
Approximately 8,000 consumers impacted by outages following a July 17 substation fire will receive $25 to $250 off their bills, spokesman Alejandro Bodipo-Memba said.
DTE Energy will give approximately 8,000 customers credits on their bills following a July 17 substation fire that knocked out power to 10,000 customers in Berkley and Royal Oak during record-setting heat. The credits will be for $25 to $250, depending on the length of the customer's outage, said DTE spokesman Alejandro Bodipo-Memba, who added all eligible customers have been contacted via a recorded phone message. Anyone with questions can call 313-235-4141, he said. The July 17 equipment failure in Royal Oak that caused the fire was so intense it blew out a window and a door several feet away in the substation, Royal Oak Fire Marshall Fire Marshal Tom Nikkila said. "It was a high-heat fire," he said. "It was quite an event. "I am not an …
Thursday, August 16, 2012
Hundreds of customers were without service Thursday morning in Berkley, as were dozens in Royal Oak, according to the utility's outage map.
- DREAM CRUISE-HUNTINGTON WOODS-BERKLEY
- Leslie Ellis
Thursday, August 16, 2012
An equipment failure Wednesday night caused power outages in Berkley and Royal Oak and DTE is investigating the cause today, a spokesman said. The initial outage occurred at approximately 10:30 p.m., spokesman Alejandro Bodipo-Memba said Thursday, and most customers were back online early this morning after a crew was dispatched to fix the problem. However, DTE's outage map showed that as of 10:30 a.m., 652 customers were without power in Berkley, as were 80 in Royal Oak. Bodipo-Memba said another crew was on the scene working to address the issue Thursday morning. He added that out of DTE's 2.1 million customers in southeast Michigan, fewer than 1,000 were without power, "which is very typical." "We don't have any concerns with regard to …
Thursday, July 26, 2012
The utility is working to make permanent fixes and discover what caused a July 17 blaze that left 10,000 customers in Royal Oak and Berkley without power.
More than a week after an equipment problem in a Royal Oak substation resulted in a fire and multi-city power outage, DTE workers remain on site investigating and customers continue to experience intermittent outages. "From time to time, when workers are trying to fix equipment, it will be necessary to bring down power on a given current in order to make the environment safe to complete the repair," DTE spokesman Alejandro Bodipo-Memba said Thursday. The utility has taken temporary measures to keep customers online since the July 17 fire that caused 10,000 outages in Royal Oak and Berkley. Three generators and four portable transformers are dotted around the cities and a large portable substation is located on Webster Road in front of the …
Monday, July 23, 2012
The Oakland County agency says wild weather that hit Huntington Woods and Berkley around the Fourth of July caused expensive outages that will impact spending on other road maintenance activities.
A series of wicked storms that blew through the area around the Fourth of July cost the Road Commission for Oakland County approximately $60,000. The storms caused power outages that required Road Commission staff to run key traffic signals on generators, repair damaged signals and provide stop signs at signals without power, according to the RCOC. "I think the public is largely unaware that a tremendous amount of time and effort is required to keep key traffic signals functioning during widespread power outages," RCOC Chairman Eric Wilson said. "Doing that is not cheap, and is not part of our routine work, so the cost for doing that takes money away from other road maintenance activities." The commission is responsible for more than 2,700…
Friday, July 20, 2012
Royal Oak and Berkley will have to live with portable generators and transformers until permanent repairs are made following a Tuesday night substation fire, the utility says.
Royal Oak and Berkley residents will see a lot of activity by DTE crews as the utility works to make permanent repairs after a substation fire earlier this week knocked out power to 10,000 customers in the cities, DTE spokesman John Austerberry said Friday. Temporary measures to keep the cities powered up include three generators and four portable transformers dotted around Berkley and Royal Oak, as well as a large portable substation on Webster Road in front of the Royal Oak substation that caught fire Tuesday. "The equipment will need to remain in place for a couple of weeks," Austerberry said. "When permanent repairs are made, we'll remove that equipment." He said DTE does not have a cost estimate at this time for the fire damage. "We …
Thursday, July 19, 2012
A DTE spokesman said the utility restored service Thursday night to the remaining customers who lost power Tuesday after a fire at a Royal Oak substation.
Updated, 10:30 p.m.: All of the 10,000 customers who lost power Tuesday night in Berkley and Royal Oak after a substation fire have had their power restored, DTE spokesman Alejandro Bodipo-Memba said. Updated, 9:55 p.m.: DTE's outage map showed that only one customer in Berkley was without power after an on-again, off-again day. DTE spokesman Alejandro Bodipo-Memba said that of the 10,000 customers who lost power Tuesday night in Berkley and Royal Oak after a substation fire, only 1,000 outages remained. He said those outages would be resolved within the hour. "It'll be great when all our customers can have their power back," he said. Updated, 7:26 p.m.: Berkley residents who thought they were out of the woods learned Thursday they would …
Wednesday, July 18, 2012
The utility improves its service restoration estimate after a substation fire Tuesday night knocked out power to 10,000 in Berkley and Royal Oak, but more than 300 new outages cropped up Wednesday afternoon in Berkley.
Updated, 4:50 p.m.: DTE spokesman Alejandro Bodipo-Memba said the utility has increased the number of customers it expects will have power restored tonight. "The repair process is going very well," he said, referring to fixes that had to made after a fire at a Royal Oak substation took out service to 10,000 DTE customers in Royal Oak and Berkley on Tuesday night. "By the end of the evening, we fully expect to have 6,500 customers that were impacted Tuesday back up online." That leaves 3,500 consumers without power until sometime tomorrow, he said. Earlier Wednesday, Bodipo-Memba had said 5,000 customers in Royal Oak and Berkley could be without power until Thursday as DTE crews worked to find options for them. He said the majority of …
Tuesday, July 17, 2012
DTE attributes Tuesday's outages to record-high temperatures and a substation fire.
Hundreds of DTE Energy customers in Huntington Woods lost power Tuesday afternoon as scorching temperatures played havoc with the utility's electrical system and, just as those outages were resolved, more than 1,000 occurred in Berkley after a substation fire. In a reversal of fortunes, DTE's outage map showed that 1,719 customers in Berkley were without power near midnight and only two were impacted by outages in Huntington Woods. DTE spokesman Alejandro Bodipo-Memba said the Berkley outages began at approximately 10:20 p.m. after a fire at a substation. He said the utility did not know what caused the fire, but that service to approximately 10,000 customers in Berkley and Royal Oak had to be taken down to allow for a safe investigation…
Tuesday, July 10, 2012
The city will make an emergency disaster declaration through the state of Michigan after powerful winds downed trees and knocked out power last week, requiring overtime payments and assistance clearing branches.
Cleaning up after storms that tore through southeast Michigan last week, leaving power outages and downed trees in their path, has been costly for Huntington Woods. The city had to deploy workers on overtime as well as tap Wonsey Tree Service of Berkley to clean up after a series of weather events beginning with a severe thunderstorm on Fourth of July that knocked out power to much of the city. "At one time, eighty to ninety percent of the city didn't have power, which is just about the hardest we've ever been hit," City Manager Alex Allie said. "I just hope these storms aren't the new normal," Allie said, referencing wild weather experienced throughout the Midwest this spring and summer. "It seems like we're just getting hammered." Last …